Article 1 Purpose
The terms and conditions are intended to regulate the basic matters related to the use of the LETR WORKS service (here in after referred to as the "Service") provided by Twigfarm Inc. (here in after referred to as the "Company") through the website http://letr.ai (here in after referred to as the "Website").
You agree to use the Site (or any portion there of)in compliance with all relevant laws relating to your jurisdiction accessing the Site.
Article 2 Definition of terms
The definitions of terms used in these terms and conditions are as follows:
・Member: A person who provides personal information to the company and registers as a member
・Use Agreement: An agreement entered into between the company and a member regarding the use of the site
・Member ID (here in after referred to as "ID"): A unique combination of letters and numbers assigned to each member for identification and use of the service
・Password: A combination of letters and numbers selected by a member to confirm their identity matching the ID assigned to them and to protect their rights
・Service: All services provided by the company through the website
・Source file: The original file uploaded to the website by a member during the process of using the translation support tool
・Worker: A person who provides or uses translation services through the website
Article 3 Effectiveness and amendment of the terms
1. The company shall post the contents of these Terms, its name, the name of its representative, the addressof its place of business, telephone number, email address, business registration number, and the person responsible for personal information management on the initial screen of the service so that members can easilyaccess them. However, the content of the terms may be provided through a linkedscreen.
2. The contents of these terms shall become effective through notification to members via notices on the website, electronic mail, etc.
3. The company may amend the terms within the scope not violating related laws. When amending these terms, the company shall notify members of the amendment effective date and the reason for the amendment from seven (7) days prior tothe effective date of the amended terms until the day before the effective date through email, text message, announcements, etc. However, in the case of amendments to the terms that are disadvantageous to users, the company may notify them 30 days in advance by comparing the contents before and after the amendment.
4. If a member does not agree tothe amended terms, they may request withdrawal of their membership. If a member does not explicitly indicate their intention to withdraw consent, they shall be deemed to have agreed to the amended terms.
5. LETR WORKS is not responsible for any damages incurred by users due to lack of information about changed terms and conditions despite notice.
Article 4 Interpretation of the terms
Any matters not specified in these terms and the interpretation there of shall be governed by relevant laws such as the Content industry promotion Act, the Electronic Commerce consumer protection Act, the act on regulation of terms and conditions, and customary practices.
Article 5 Conclusion of use agreement
1. The use agreement shall be concluded when an individual who wishes to become a member agrees to the contents of the terms and applies for membership, and the company approves the membership application.
2. Membership registration can be done by linking a social network ID (Google/Facebook/Apple)account with the website.
3. Those who wish to register as members and use the service must read these terms and indicate their agreement by selecting "I agree" when applying for site registration.
4. The company may refuse orpostpone approval of a member's service usage request in the following cases:
· If a person applies for and uses the service using another person'sname
· If false information is provided on the service application or if noinformation is provided on the application
· If a minor member applies for a service prohibited for minors
· If theperson applying for membership is under the age of 14
· If a member who has been suspended by the company takes action to terminate the service agreement during the suspension period and applies forre-use
· In cases violating other related laws or not meeting the standardsset by the company's detailed guidelines.
Article 6 Personal Information Protection Policy
1. The company protects the personal information of its members and publishes its contents in its Privacy policy.
2. The company will not use or provide the collected personal information for purposesother than the collection purpose without the member's consent. However, personal information may be used or provided to third parties beyond the scopeof the collection purpose in cases where there are special provisions in otherlaws, or when it is necessary for criminal investigation and prosecution,maintenance, or law enforcement by a court.
Article 7 Provision of company services
1. The company provides thefollowing services to its members:
· Translation support service for uploaded source files: Users can create projects andutilize the service to upload source files for translation, assigning translation tasks to workers to utilize the translation support service.
· Any andall services provided to members by the company through additional developmentor partnership agreements with other companies.
2. Unless the company enters into a separate written agreement with the member granting explicit rights to use the brand characteristics of the company's services and general services, the company will not grant the member the right to use the company's or service's name,trademark, service mark, logo, domain name, and other distinctive brand characteristics.
3. The form, functionality, design, and other aspects ofthe services provided by the company may be changed or discontinued as necessary. In this case, the company will not notify the members of individual changes. However, in cases deemed disadvantageous to the members, advance notice will be provided.
4. The company continuously strives to provide consistent and reliable services. However, in unavoidable circumstances such as urgent system maintenance andreplacement, natural disasters, communication disruptions, or other inevitable reasons, the service may be temporarily suspended. In such cases, the companywill provide advance or subsequent notice thereof.
Article 8 Member's oligations
1. Membersare responsible for managing their own ID and password and shall bear all responsibilities for any consequences arising from their own fault regarding their ID and password. Members must not allow third parties to use their ID and password. If a member becomes aware that their ID is being used by a thirdparty, they must promptly notify the company, and if there are instructions from the company, they must comply with them.
2. Members shall not engage in thefollowing activities when using the service:
· Identity theft, including the personal information, ID, and passwordof others, and financial information
· The act of replicating, publishing, or providing to third partiesthe information obtained from the service for purposes beyond the personalscope of the member's website usage, including commercial purposes or any otherpurposes.
· In fringement upon the copyright or other intellectual propertyrights of the company or third parties
· Damaging the honor of the company or third parties, or interfering with business operations
· Publicizingor posting obscene or violent messages, images, audio, or other information that violates public decency
· Any other actions that violate laws
3. The services provided by the company may only be used by the member named therein,and permission, reproduction, transmission, or distribution to third parties is prohibited.
4. Members may not engage in business activities using the company's services without prior approval from the company, and the company shall not be responsible for any consequences arising from such business activities. Members shallcompensate the company for any damages incurred from such business activities.
Article 9 Member's content-related responsibilities
1. The company may, without priornotice, make content uploaded by members for translation services private,delete it, or refuse to publish it if it falls under any of the following categories:
· In the event of content that in fringes upon the copyright or otherrights of third parties.
· In cases where it damages the honor or causes harm to others
· In cases of commercial advertising purposes
· When the content violates the posting principles established by the company
· In cases where it violates other relevant laws and regulations
2. If amember fails to comply with relevant laws, these terms and conditions, account policies, or posting guidelines, the company reserves the right to review the member's actions. Based on the review results, the company may issue warnings regarding the use of the service, restrict the use of the service partially orentirely, or suspend the use of the service temporarily or permanently.
Article 10 Use and copyright of translation service
1. The company's translation service is designed to allow members to upload, store, transmit, receive, orshare source files that are the subject of their translations.
2. In orderfor the company to provide translation services to members, the company requires the authorization to store, replicate, and translate the content requested by the member. By requesting translation, the member grants such authorization to the company, and the member must possess the necessary rightsto grant such authorization.
3. Members retain the rights to create derivative works based on the original content through the translation service.
4. The company provides the service on the assumption that members have legitimate rights to use the original content files. If a member infringes upon the intellectual property rights of a third party during the use of the translation service, the member bears full legal responsibility for it.
5. The user and the worker agree that the copyright of the translated version of theoriginal content, which is the result of the work, is transferred from theworker to the user.
Article 11 Paid services
1. Users are free to use translation support tools within the character limit set by the company and canchoose to use paid services by selecting their desired plan based on themonthly usage. The usage and fees for each plan are presented on the website andduring the payment process.
2. Paid services can be accessed through irregular or regular (monthly, yearly) automatic payment via creditcard. Members must input and store payment information for subscription payments, and if using the regular automatic payment method, the service fee will be automatically charged on the scheduled payment date. However, if the payment for the service fee is not successfully processed on the scheduled payment date due to reasons such as expiration of the registered payment method, the paid service may be suspended.
3. Paid service users may request payment cancellation from the company within 7 days from the payment date ifthey have not used the paid service at all during the month. If the content ofthe service displayed differs from the advertised content or if it is not performed as agreed upon in the contract, users can request a refund within 30 days from the date they become aware of the discrepancy or within 3 months fromthe date of service usage.
4. The company will request the suspension or cancellation of payment to the payment provider within 3 business days from the date of receipt of the member's request for payment cancellation or refund, if there is a refund amount. Refunds will be made using the same payment method as the member's original payment.
Article 12 Notification to members
1. The company will notify members of important information that they must know during service usage through notices or electronic mail.
2. The company may send commercial electronic mails using member information to members who have agreed to receive such mails at the time of registration. If members do not wish to receive such notifications, they may refuse to receive them at any time through the service website or the internal settings page ofthe service.
Article 13 Change and termination of use contract
1. When amember wishes to terminate the service agreement, the member must apply for termination to the company online or through other methods.
2. If a member engages in actions corresponding to Article 5, Paragraph 4 and Article 8, Paragraph 2, each clauseof these terms, the company may terminate the service agreement without priornotice, suspend the service for a specified period, or restrict usage without notice.
Article 14 Changes to personal information
Members are responsible for promptly updating any changes to the personal information provided at the time ofapplication. The member bears responsibility for any consequences resulting from failure to update such information.
Article 15 Technical requirements for use of the service
The companymust ensure that the following <Service Usage Mandatory Specifications>are met for normal service operation while providing the service. Even if the member's service usage is restricted due to failure to meet the essential specifications below, the member cannot raise objections to the company forthis reason.
1. Computer(PC)
-Operating System (OS): Windows, OSX, Linux, or any other OS compatible with web browsers
- Web Browsers: Internet Explorer 10.0 or above, Chrome, Safari, Firefox
2. Smartphone operating system
- (OS): iOS, Android
Article 16 Resolution of disputes
If there are any matters not specifiedin these terms and conditions or disputes regarding the interpretation of the terms, members may always resolve them with the company through the customer center. In cases where no agreement is reached, relevant laws and general customs shall apply.
Furthermore, any disputes or claims arising from orrelated to the terms of use, these terms and conditions, or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with Singapore law.
Article 17 Resolution of legal disputes
In the event of a dispute a rising fromor related to this agreement, Korean law shall apply, and both the company andthe member may file a lawsuit in the competent court under the Civil Procedure Act.
Article 18 Third-Party site information usage
The hyperlinks to third-party websites and/orthird-party content (including third-party modules and functionalities as described below) on this website, including APIs or functionalities within the website, are provided "as is" and accessed and used at your own risk.
Third-partysites are generally beyond our control and have their own terms of use, including privacy policies that govern your rights and obligations regardingthe use of third-party sites.
Article 19 Regulation law and jurisdiction law
This website (excluding linked third-party sites) is operated from offices located in Singapore and various other regions worldwide.
This website can be accessed from any country in the world, if technically feasible.By accessing this website, you agree that all access to and use of the website and its content is governed by Singapore law and shall be interpreted accordingly.
These terms will come into effect from April 1, 2024
