Article 1 Purpose
The terms and conditions are intended to regulate the basicmatters related to the use of the LETR WORKS service (hereinafter referred toas the "Service") provided by Twigfarm Inc. (hereinafter referred toas the "Company") through the website http://letr.ai (hereinafterreferred to as the "Website").
You agree to use the Site (or any portion thereof)in compliance with all relevant laws relating to your jurisdiction accessingthe Site.
Article 2 Definition of terms
Thedefinitions of terms used in these terms and conditions are as follows:
・Member: A person whoprovides personal information to the company and registers as a member
・Use Agreement: An agreemententered into between the company and a member regarding the use of the site
・Member ID (hereinafterreferred to as "ID"): A unique combination of letters and numbersassigned to each member for identification and use of the service
・Password: A combination ofletters and numbers selected by a member to confirm their identity matching theID assigned to them and to protect their rights
・Service: All servicesprovided by the company through the website
・Source File: The originalfile uploaded to the website by a member during the process of using thetranslation support tool
・Worker: A person who provides or usestranslation services through the website
Article 3 Effectiveness and amendment of the terms
1. The company shall post thecontents of these Terms, its name, the name of its representative, the addressof its place of business, telephone number, email address, businessregistration number, and the person responsible for personal informationmanagement on the initial screen of the service so that members can easilyaccess them. However, the content of the terms may be provided through a linkedscreen.
2. The contents of these termsshall become effective through notification to members via notices on thewebsite, electronic mail, etc.
3. Thecompany may amend the terms within the scope not violating related laws. Whenamending these terms, the company shall notify members of the amendmenteffective date and the reason for the amendment from seven (7) days prior tothe effective date of the amended terms until the day before the effective datethrough email, text message, announcements, etc. However, in the case ofamendments to the terms that are disadvantageous to users, the company maynotify them 30 days in advance by comparing the contents before and after theamendment.
4. If a member does not agree tothe amended terms, they may request withdrawal of their membership. If a memberdoes not explicitly indicate their intention to withdraw consent, they shall bedeemed to have agreed to the amended terms.
5. LETR WORKS is not responsible for any damagesincurred by users due to lack of information about changed terms and conditionsdespite notice.
Article 4 Interpretation of the terms
Any matters not specified in these terms and the interpretationthereof shall be governed by relevant laws such as the Content IndustryPromotion Act, the Electronic Commerce Consumer Protection Act, the Act onRegulation of Terms and Conditions, and customary practices.
Article 5 Conclusion of use agreement
1. The useagreement shall be concluded when an individual who wishes to become a memberagrees to the contents of the terms and applies for membership, and the companyapproves the membership application.
2. Membershipregistration can be done by linking a social network ID (Google/Facebook/Apple)account with the website.
3. Those who wish to register asmembers and use the service must read these terms and indicate their agreementby selecting "I agree" when applying for site registration.
4. The company may refuse orpostpone approval of a member's service usage request in the following cases:
· If a person applies for and uses the service using another person'sname
· If false information is provided on the service application or if noinformation is provided on the application
· If a minor member applies for a service prohibited for minors
· If theperson applying for membership is under the age of 14
· If a member who has been suspended by the company takes action toterminate the service agreement during the suspension period and applies forre-use
· In cases violating other related laws or not meeting the standardsset by the company's detailed guidelines.
Article 6 Personal Information Protection Policy
1. The company protects thepersonal information of its members and publishes its contents in its PrivacyPolicy.
2. Thecompany will not use or provide the collected personal information for purposesother than the collection purpose without the member's consent. However,personal information may be used or provided to third parties beyond the scopeof the collection purpose in cases where there are special provisions in otherlaws, or when it is necessary for criminal investigation and prosecution,maintenance, or law enforcement by a court.
Article 7 Provision of company services
1. The company provides thefollowing services to its members:
· Translationsupport service for uploaded source files: Users can create projects andutilize the service to upload source files for translation, assigningtranslation tasks to workers to utilize the translation support service.
· Any andall services provided to members by the company through additional developmentor partnership agreements with other companies.
2. Unless the company enters into a separate writtenagreement with the member granting explicit rights to use the brandcharacteristics of the company's services and general services, the companywill not grant the member the right to use the company's or service's name,trademark, service mark, logo, domain name, and other distinctive brandcharacteristics.
3. The form, functionality, design, and other aspects ofthe services provided by the company may be changed or discontinued asnecessary. In this case, the company will not notify the members of individualchanges. However, in cases deemed disadvantageous to the members, advancenotice will be provided.
4. Thecompany continuously strives to provide consistent and reliable services.However, in unavoidable circumstances such as urgent system maintenance andreplacement, natural disasters, communication disruptions, or other inevitablereasons, the service may be temporarily suspended. In such cases, the companywill provide advance or subsequent notice thereof.
Article 8 Member's oligations
1. Membersare responsible for managing their own ID and password and shall bear allresponsibilities for any consequences arising from their own fault regardingtheir ID and password. Members must not allow third parties to use their ID andpassword. If a member becomes aware that their ID is being used by a thirdparty, they must promptly notify the company, and if there are instructionsfrom the company, they must comply with them.
2. Members shall not engage in thefollowing activities when using the service:
· Identity theft, including the personal information, ID, and passwordof others, and financial information
· The act of replicating, publishing, or providing to third partiesthe information obtained from the service for purposes beyond the personalscope of the member's website usage, including commercial purposes or any otherpurposes.
· Infringement upon the copyright or other intellectual propertyrights of the company or third parties
· Damaging the honor of the company or third parties, or interferingwith business operations
· Publicizingor posting obscene or violent messages, images, audio, or other informationthat violates public decency
· Any other actions that violate laws
3. Theservices provided by the company may only be used by the member named therein,and permission, reproduction, transmission, or distribution to third parties isprohibited.
4. Membersmay not engage in business activities using the company's services withoutprior approval from the company, and the company shall not be responsible forany consequences arising from such business activities. Members shallcompensate the company for any damages incurred from such business activities.
Article 9 Member's content-related responsibilities
1. The company may, without priornotice, make content uploaded by members for translation services private,delete it, or refuse to publish it if it falls under any of the followingcategories:
· In the event of content that infringes upon the copyright or otherrights of third parties.
· In cases where it damages the honor or causes harm to others
· In cases of commercial advertising purposes
· When the content violates the posting principles established by thecompany
· In cases where it violates other relevant laws and regulations
2. If amember fails to comply with relevant laws, these terms and conditions, accountpolicies, or posting guidelines, the company reserves the right to review themember's actions. Based on the review results, the company may issue warningsregarding the use of the service, restrict the use of the service partially orentirely, or suspend the use of the service temporarily or permanently.
Article 10 Use and copyright of translation service
1. The company's translationservice is designed to allow members to upload, store, transmit, receive, orshare source files that are the subject of their translations.
2. In orderfor the company to provide translation services to members, the companyrequires the authorization to store, replicate, and translate the contentrequested by the member. By requesting translation, the member grants suchauthorization to the company, and the member must possess the necessary rightsto grant such authorization.
3. Membersretain the rights to create derivative works based on the original contentthrough the translation service.
4. Thecompany provides the service on the assumption that members have legitimaterights to use the original content files. If a member infringes upon theintellectual property rights of a third party during the use of the translationservice, the member bears full legal responsibility for it.
5. The userand the worker agree that the copyright of the translated version of theoriginal content, which is the result of the work, is transferred from theworker to the user.
Article 11 Paid services
1. Users are free to usetranslation support tools within the character limit set by the company and canchoose to use paid services by selecting their desired plan based on themonthly usage. The usage and fees for each plan are presented on the website andduring the payment process.
2. Paid services can be accessedthrough irregular or regular (monthly, yearly) automatic payment via creditcard. Members must input and store payment information for subscriptionpayments, and if using the regular automatic payment method, the service feewill be automatically charged on the scheduled payment date. However, if thepayment for the service fee is not successfully processed on the scheduledpayment date due to reasons such as expiration of the registered paymentmethod, the paid service may be suspended.
3. Paid service users may requestpayment cancellation from the company within 7 days from the payment date ifthey have not used the paid service at all during the month. If the content ofthe service displayed differs from the advertised content or if it is notperformed as agreed upon in the contract, users can request a refund within 30days from the date they become aware of the discrepancy or within 3 months fromthe date of service usage.
4. Thecompany will request the suspension or cancellation of payment to the paymentprovider within 3 business days from the date of receipt of the member'srequest for payment cancellation or refund, if there is a refund amount.Refunds will be made using the same payment method as the member's originalpayment.
Article 12 Notification to members
1. The company will notify membersof important information that they must know during service usage throughnotices or electronic mail.
2. Thecompany may send commercial electronic mails using member information tomembers who have agreed to receive such mails at the time of registration. Ifmembers do not wish to receive such notifications, they may refuse to receivethem at any time through the service website or the internal settings page ofthe service.
Article 13 Change and termination of use contract
1. When amember wishes to terminate the service agreement, the member must apply fortermination to the company online or through other methods.
2. If a member engages in actionscorresponding to Article 5, Paragraph 4 and Article 8, Paragraph 2, each clauseof these terms, the company may terminate the service agreement without priornotice, suspend the service for a specified period, or restrict usage withoutnotice.
Article 14 Changes to personal information
Members are responsible for promptlyupdating any changes to the personal information provided at the time ofapplication. The member bears responsibility for any consequences resultingfrom failure to update such information.
Article 15 Technical requirements for use of the service
The companymust ensure that the following <Service Usage Mandatory Specifications>are met for normal service operation while providing the service. Even if themember's service usage is restricted due to failure to meet the essentialspecifications below, the member cannot raise objections to the company forthis reason.
1. Computer(PC)
-Operating System (OS): Windows, OSX, Linux, or any other OS compatible withweb browsers
- Web Browsers: Internet Explorer 10.0 or above, Chrome, Safari, Firefox
2. Smartphone (Smart Phone)Operating System
- (OS): iOS, Android
Article 16 Resolution of disputes
If there are any matters not specifiedin these terms and conditions or disputes regarding the interpretation of theterms, members may always resolve them with the company through the customercenter. In cases where no agreement is reached, relevant laws and generalcustoms shall apply.
Furthermore, any disputes or claims arising from orrelated to the terms of use, these terms and conditions, or their subjectmatter or formation (including non-contractual disputes or claims) shall begoverned by and construed in accordance with Singapore law.
Article 17 Resolution of legal disputes
In the event of a dispute arising fromor related to this agreement, Korean law shall apply, and both the company andthe member may file a lawsuit in the competent court under the Civil ProcedureAct.
Article 18 Third-Party site information usage
The hyperlinks to third-party websites and/orthird-party content (including third-party modules and functionalities asdescribed below) on this website, including APIs or functionalities within thewebsite, are provided "as is" and accessed and used at your own risk.
Third-partysites are generally beyond our control and have their own terms of use,including privacy policies that govern your rights and obligations regardingthe use of third-party sites.
Article 19 Regulation lawand jurisdiction law
This website (excluding linked third-party sites) isoperated from offices located in Singapore and various other regions worldwide.
Thiswebsite can be accessed from any country in the world, if technically feasible.By accessing this website, you agree that all access to and use of the websiteand its content is governed by Singapore law and shall be interpretedaccordingly.
These terms will come into effect from April 1, 2024
